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About us

Insider knowledge, on your side

We help everyday Australians take control of debt — calmly, privately, and with a plan that actually works. What sets us apart is simple: we understand how lenders think, because we’ve spent years inside the credit industry.

Who we are

Reset My Debt is an Australian debt‑negotiation service built on one idea: when you’re under financial pressure, you deserve someone in your corner who genuinely understands how the other side works.

We work with people who are behind on repayments, being chased by collectors, carrying an ATO debt, or simply want a clearer way forward. We don’t do judgement. We bring structure — a clear process, honest advice about your real options, and firm, professional negotiation on your behalf, so you’re not facing lenders alone.

Led by experience

Paul, Director of Reset My Debt

Paul

Director

25+ years in financial services Inside the credit industry

Reset My Debt is led by our director, Paul, who brings more than 25 years in the credit and financial services industry. Over those years he’s seen how lending decisions are made from the inside — how hardship, settlement and repayment arrangements are actually assessed and approved.

That inside knowledge is our biggest advantage. We understand what lenders will realistically accept, and how to frame a proposal so it has the best possible chance of success — which means stronger outcomes for our clients, negotiated with far less guesswork.

How we work

We listen first

We take the time to understand your full situation before we suggest anything.

We’re honest about your options

If we can help, we’ll show you how. If another path suits you better, we’ll tell you.

We negotiate for you

We deal with lenders and collectors on your behalf, working toward a fairer, more manageable arrangement.

We set you up to succeed

The aim is an arrangement you can actually maintain — and a clearer path forward.

What we stand for

On your side

Your best interests guide every conversation and every arrangement we pursue.

Private & judgement‑free

Your details stay confidential, and you’ll never be made to feel small for asking for help.

Straight talk

Clear, plain‑English advice — no jargon, and no promises we can’t stand behind.

Ready to talk it through?

Book an obligation‑free, 15‑minute chat. No pressure, no judgement — just a clear view of your options.

Book a free assessment

Toward your financial freedom, together

Wherever you're starting from, we're here to help you move from overwhelmed to back in control — and toward the brighter, freer future you deserve.

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